Terms of service

By using our services, placing an order, or communicating with Dän Bakery via phone, SMS, or online, you agree to the following terms and conditions.

1. Orders and Services

Dän Bakery provides bakery products for retail and wholesale customers. Orders may be placed in-store, by phone, via SMS, or through our website/order forms.

All orders are subject to availability and confirmation.

2. Order Accuracy

Customers are responsible for providing accurate order details, including items, quantities, dates, and pickup or delivery times.

Dän Bakery will make reasonable efforts to confirm and fulfill orders as requested but reserves the right to clarify or adjust orders if necessary.

3. SMS Communication

By providing your phone number to Dän Bakery, you agree to receive SMS messages related to your orders.

These messages may include:

  • Order confirmations
  • Order updates
  • Pickup or delivery notifications
  • Customer service responses

Message frequency varies depending on your order activity.

4. Consent to Receive Messages

Customers may opt in to receive SMS messages by:

  • Providing their phone number when placing an order
  • Submitting their phone number through our website or order forms
  • Initiating contact with us via SMS

5. Opt-Out

Customers may opt out of receiving SMS messages at any time by replying STOP.

After opting out, you will no longer receive SMS messages unless you opt in again.

6. Help and Support

For assistance, reply HELP or contact us at 551-299-7999.

7. No Marketing Messages

Dän Bakery does not send promotional or marketing SMS messages. All communications are transactional and related to customer orders or service.

8. Message and Data Rates

Message and data rates may apply based on your mobile carrier.

9. Payments

Payment terms may vary depending on order type, retail or wholesale. Orders may require payment in advance or at pickup/delivery.

10. Order Changes and Cancellations

Customers should notify Dän Bakery as soon as possible for any order changes or cancellations. We will make reasonable efforts to accommodate changes but cannot guarantee modifications after a certain time.

11. Liability

Dän Bakery is not liable for delays or failures caused by circumstances beyond our control, including supply issues, weather, or unforeseen events.

12. Data Privacy

Customer information is handled in accordance with our Privacy Policy. We do not sell or share personal information with third parties for marketing purposes.

13. Changes to Terms

Dän Bakery may update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.